DiwaBonus Privacy Policy: How We Collect, Use and Protect Your Information (2026)
Your privacy matters. This policy explains what information DiwaBonus collects, why it is needed, how it is used and protected, who may receive it and what choices you have. It applies to the website, the Android app, the iOS web app and any related support channels.
By registering, logging in or otherwise using the platform, you agree to the practices described here. If you disagree, please do not use the service. Last updated: November 2026.
Our Approach to Privacy
We aim to collect only the information needed to operate accounts, process payments, keep the platform secure and comply with legal duties. We do not sell your personal information. We use technical and organisational measures, including 256-bit SSL encryption for data in transit, to reduce the risk of unauthorised access.
No online service can promise perfect security, and you also play a role in protecting your data. Use strong passwords, keep OTPs private, install the app from official sources and tell us quickly if you suspect misuse.
| Policy Summary | Details |
|---|---|
| Data We Collect | Account, device, usage and payment-related information |
| Why We Collect It | Accounts, security, payments, support, legal compliance |
| Do We Sell Data? | No |
| Security | 256-bit SSL and access controls |
| Your Rights | Access, correction, deletion and objection, subject to law |
| Age Limit | 18+; no data intentionally collected from minors |
Types of Personal Information We Collect
Information you provide. This includes your mobile number, password, invitation code, and details you add for payments, such as bank account name, account number, IFSC code, UPI address or USDT wallet address. If you contact support, we also keep the messages and attachments you send.
Transaction information. Deposit and withdrawal amounts, dates, UTR or reference numbers, payment methods and wallet balances help us process and verify transactions.
Device and usage information. We may record device type, operating system, app version, IP address, language, crash reports, pages viewed, game activity and login times. This helps us keep the service stable and detect unusual behaviour.
Cookies and similar technologies. We use cookies and local storage to remember sessions, preferences and security settings, and to understand how the site is used.
How We Use Your Information
Operate Your Account
To register you, verify your OTP, let you log in and keep your wallet and game history accurate.
Process Payments
To handle deposits, verify transactions and send withdrawals to the payment details you have confirmed.
Provide Support
To answer questions, investigate problems and keep records of your requests.
Prevent Fraud and Abuse
To detect duplicate accounts, suspicious logins, bonus abuse and other prohibited behaviour.
Improve the Service
To fix bugs, measure performance, test new features and make the app easier to use.
Meet Legal Duties
To comply with applicable laws, respond to lawful requests and enforce our terms.
We may also send service messages, such as security alerts, and promotional messages about offers. You can control promotional communications through your account settings or by contacting support.
When We Share Information
We share information only when necessary and only to the extent required.
- Service providers: payment processors, hosting, SMS and OTP providers, analytics and security vendors acting on our instructions.
- Game providers: limited technical data needed to run third-party games.
- Legal and safety: authorities or courts where required by law, or to protect users and the platform.
- Business changes: a successor in a merger or transfer, subject to this policy.
We do not sell your personal information to advertisers or data brokers.
Data Security and Retention
We protect information using encrypted connections, restricted access for staff, monitoring for unusual activity and regular reviews of our practices. Even so, transmission over the internet cannot be guaranteed to be completely secure, and you use the service at your own risk in that respect.
We keep personal information only as long as needed for the purposes described, including to maintain your account, resolve disputes, prevent fraud and meet legal, accounting or regulatory obligations. When data is no longer needed, we delete it or anonymise it where reasonably possible.
If we become aware of a data breach that affects you, we will take steps to contain it and notify affected users and authorities when the law requires.
Your Privacy Rights
Depending on applicable law, you may be able to:
Access and Correct
Ask what personal information we hold and request corrections to inaccurate details.
Delete or Restrict
Ask us to delete your data or limit its use. Some information must be kept for legal, security or accounting reasons.
Object or Opt Out
Stop promotional messages and object to certain processing.
Withdraw Consent
Where processing relies on consent, you may withdraw it, though this may limit some features.
To use these rights, contact support through the contact page from the registered number so we can verify your identity. We may need to keep some data to complete pending transactions.
Children’s Privacy and Responsible Gaming
DiwaBonus is for adults aged 18 and above. We do not knowingly collect information from minors. If you believe a minor has registered, contact us so the account can be reviewed and removed. We may also use account information to support responsible gaming measures, such as limits and restrictions you request. See the responsible gaming guide and the disclaimer for more.
Cross-Border Transfers, Third-Party Links and Updates
Our service providers may process data on servers located outside your state or country. Where this happens, we take reasonable steps to ensure appropriate protection. Our pages may link to third-party sites or apps, such as Telegram or payment services. Their privacy practices are separate from ours, so please review their policies.
We may revise this policy as the service, technology or laws change. The updated version will appear here with a new date, and continued use after changes means you accept them. Questions or complaints can be sent through the contact page, and we will respond as promptly as we reasonably can.
Privacy FAQ
1. Do you sell my personal data?
No. We share data only with service providers and where legally required, as described above.
2. Can I delete my account data?
You can request deletion through support. Some records may need to be retained for legal or security purposes.
3. Will support ask for my password?
Never. Do not share passwords or OTPs with anyone.